![]() We reserve the right to disable any product keys and/or serial numbers issued to you for the refunded products. Upon receipt, you must uninstall any software for which you no longer possess a valid license. If we issue a refund, it should appear on your credit card statement within 3-5 business days. If you bought it elsewhere, your software is subject to the return policies of that vendor. Only software purchased via is eligible for a refund if you contact us within 30 days of your purchase. ![]() To request a refund, use the information in the confirmation email you received after purchasing. We will not issue a refund if you contact us more than 30 days after your purchase date unless it was a fraudulent transaction. Read about what you can configure in the video player here.If you’re dissatisfied with any VideoStorm Sweden AB software product you purchased from, you may contact us within 30 days of your purchase for a refund. In fact, we have a number of players rolled into one. There are lots of ways to configure the integrated video player. Just add your preferred video editing software in the preferences and you can launch any video in your editor with a click on your mouse. ![]() In the Fast Video Cataloger Preferences under the Files menu option, provide the path to any application for playing video clips. If you prefer another player than the embedded one you simply launch videos in your favorite player instead. We also have support for batch capture that allows you to capture a number of closely spaced thumbnails at a time in the video where you need more details. The manual capture thumbnail allows you to easily add or change thumbnails to better visualize that part of the video. You can use the video player to add a new thumbnail for a scene at any time while you are playing your videos. (Click to make this screenshot larger) Capture video thumbnails ![]() Jump to any scene in the presentation video using your thumbnails. ![]()
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